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Senior Product Designer - Agentic AI Solutions
Lucidya 🇺🇸 Lebanon, Pennsylvania, United States of America
Lead the end-to-end design of Agentic AI experiences to ensure trust, transparency, and intuitive workflows for enterprise users. Create scalable design systems and localized experiences for both Arabic and English environments.
Responsibilities
- Design experiences that make AI feel trustworthy
- Turn complex problems into intuitive workflows
- Raise the quality bar across the product
- Help customers adopt AI faster
- Design for Arabic-first enterprise users
- Build systems, not just screens
- Use research to inform decisions
- Elevate the people around you
Requirements
- 5+ years of experience designing B2B SaaS or enterprise software products
- Strong UX and interaction design skills
- Excellent visual design craft
- Advanced proficiency with Figma
- Experience conducting or contributing meaningfully to user research and usability testing
Benefits
- Opportunity to work on emerging AI challenges
- Contribute to products used by leading enterprises
- Help shape how people interact with AI in their daily work
- Involved early in problem-solving, with meaningful influence on product direction
Key Skills
About Lucidya
Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth. Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value. Lucidya maintains uncompromising data encryption and security through full compliance with SOC2, GDPR, US privacy laws (CCPA/CPRA and others), and NIST CSF, as well as Saudi PDPL and NCA frameworks for companies with MENA presence.
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