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Senior UX Researcher

Vesync 🇺🇸 Tustin, California, United States of America

Onsite $120,000 - $120,000 Full-time Senior

Lead end-to-end mixed-methods research to shape product strategy and inform design decisions across multiple product lines. Establish and scale research operations, including the development of a research repository and participant panel management.

Responsibilities

  • Lead end-to-end research to uncover user needs, motivations, and friction points
  • Design studies that address key product risks and translate findings into clear, actionable insights
  • Balance deep research with lean, iterative testing to support product agility and continuous learning
  • Strengthen research operations by maintaining and enhancing participant panels, consent workflows, and research documentation systems
  • Partner with cross-functional teams to define user-centered goals and success metrics

Requirements

  • Bachelor's or Master's degree in Human-Computer Interaction (HCI), Psychology, Anthropology, or a related field
  • 5+ years of UX or product research experience
  • Proven success conducting end-to-end research from discovery through validation and post-launch evaluation
  • Expertise in mixed methods research (interviews, usability testing, surveys, diary studies, fieldwork)
  • Strong synthesis, storytelling, and stakeholder communication skills

Benefits

  • 100% covered Medical/Dental/Vision insurances for employee and spouse + dependents
  • 401K with 4% employer match and immediate 100% vesting
  • Generous PTO policy + paid holidays
  • Life Insurance
  • Voluntary Life Insurance
  • Disability Insurance
  • Critical Illness Coverage
  • Accident Insurance
  • Healthcare FSA
  • Dependent Care FSA
  • Travel Assistance Program
  • Employee Assistance Program (EAP)
  • Fully stocked kitchen

Key Skills

UX research Mixed methods research Interviews Usability testing Surveys Diary studies Fieldwork Synthesis Storytelling Stakeholder communication Cross-functional collaboration User-centered design Design thinking Agile methodologies Figma Quantilope UserTesting Dovetail Proficiency with tools like UserTesting, Dovetail, Figma, Quantilope, or similar research/repository platforms Experience working with international or multilingual teams Comfortable with rapid, iterative product testing and evidence-driven experimentation Background or interest in health, wellness, or behavioral science

About Vesync

Founded in 2011, VeSync was established with the goal of enriching the lives of customers across the globe by providing thoughtfully engineered consumer products designed with convenience, simplicity, practicality and value in mind. Today, Etekcity is now an international brand owner, serving a diverse e-commerce customer base in home improvement, consumer electronics, and outdoor equipment. By offering innovative, feature-rich products infused with the latest cutting edge technology and user-friendly designs, we have made tremendous strides in the e-commerce marketplace since our inception. Innovative thinking, thoughtful practicality and technological sophistication have been paramount to our continued success as a leading e-commerce brand in an extensive range of product categories. Our team is composed of bright, ambitious and creative-minded individuals with an unwavering passion for enriching the lives of those around us in new and exciting ways. While we’re an incredibly indu

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