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"A designer knows he has achieved perfection not when there is nothing left to add, but when there is nothing left to take away."

— Antoine de Saint-Exupéry

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UX Researcher

One Identity 🇮🇪 Ireland

Onsite $110,000 - $140,000 Full-time Senior

Lead full-cycle UX research across the Identity Security domain to inform product strategy and reduce risk. Partner with Product and Design leaders to synthesize findings and operationalize research practices across a complex ecosystem.

Responsibilities

  • Work as a thought partner to Product and Design leaders
  • Lead research across discovery, validation, and iteration
  • Collaborate closely with designers on study design and prototypes
  • Synthesize findings into clear perspectives that influence product direction
  • Spot patterns across products and journeys and bring those insights back to teams
  • Communicate insights through working sessions, clear narratives, and direct engagement with stakeholders
  • Partner with a Senior Researcher to define and operationalize research readiness criteria
  • Co‑own participant operations, improving how we recruit, manage, and incentivize research participants

Requirements

  • 3–6+ years of experience in UX Research or a closely related role
  • Experience conducting research for SaaS and/or enterprise products
  • Demonstrated experience leading full‑cycle qualitative research
  • Proven ability to translate research into clear insights that influence product direction and trade‑offs
  • Experience contributing to research operations

Benefits

  • Opportunity to work on a complex identity and access management (IAM) ecosystem
  • Collaborative and dynamic work environment

Key Skills

UX Research Qualitative research Quantitative research SaaS Enterprise products Research operations Participant management Intake processes Knowledge management Clear and confident communication Fluency in written and spoken English Accessibility standards such as WCAG Inclusive research practices Research tools such as Tetra Insights, UX Tweak AI‑driven or agentic product experiences

About One Identity

With flexible deployment options – from self-managed to fully managed – our solutions integrate seamlessly into your environment to strengthen your identity perimeter, protect against breaches and ensure governance and compliance. One Identity unifies identity governance and administration (IGA), privileged access management (PAM), and access management (AM) for security without compromise. By unifying IAM tools, including identity governance and administration (IGA), access management (AM), privileged access management (PAM), and Active Directory management (AD Mgmt), it ensures optimal functionality and efficiency. This cohesive structure reduces identity sprawl and extends governance to the farthest endpoints of your IAM ecosystem. Proven and trusted on a global scale, One Identity manages more than 500 million identities for more than 11,000 organizations worldwide. For more information, visit www.oneidentity.com

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