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Senior Product Designer II POS Hospitality (all genders)
Lightspeed Commerce, Inc. 🇩🇪 Berlin, Germany
Lead the end-to-end design of complex native iOS experiences for the POS Hospitality squad to improve operational efficiency for restaurant staff. Collaborate with cross-functional partners and mentor junior designers to raise the overall quality of the product's design and usability.
Responsibilities
- Lead the most complex and most time-sensitive design initiatives on the POS squad, end-to-end and with minimal supervision
- Turn highly ambiguous operational problems into specific, usable product features
- Facilitate design reviews and working sessions that push the team forward
- Explore and integrate emerging tools (including AI) to sharpen your process and the experiences you ship
- Embedding Systems Thinking: Bring masterful understanding of design system principles, native UI patterns, and the current state of design in the industry
- Apply and evolve the design system with a level of rigour that sets the standard for the squad
- Ensure consistency and quality across platforms, especially the fast-moving, constraint-heavy environment of POS on iOS
- Driving User-Centricity: Get into venues, watch services, talk to operators, draw insights from qualitative and quantitative research
- Build strong relationships with cross-functional partners and advocate for the user when priorities compete
- Collaboration and Mentorship: Be the critique partner for the PDII on the squad, raise the quality bar through proximity
- Drive consensus when PM, engineering, and design diverge
- Be a positive role model and culture carrier within the studio, and an advocate for design across the broader Lightspeed organisation
Requirements
- At least 5 years of practical, in-house product, UX/UI design experience
- Mastery in at least one area (interaction design, systems thinking, native platform craft, or research integration)
- Solid experience designing native iOS (or comparable native mobile) applications
- Demonstrated ability to drive consensus when stakeholders disagree
- Excellent communication skills
- Solid visual design skills and attention to detail
- A curiosity to continuously evolve your design process by leveraging AI tools
- An acute level of self-awareness and deep empathy for both the customer and your team's goals
- Experience with an arsenal of tools such as Figma, Google Suite, JIRA, and other prototyping tools
- Fluency in written and spoken English for effective global collaboration
Benefits
- Lots of autonomy, flexible work culture, and the possibility of remote work
- Development of very high-traffic products used at a global scale
- Exposure to modern and proven technology
- Opportunity to learn and expand your skill set
- Tons of growth opportunities in technical or people management roles
- Excellent benefits & perks, including equity for all Lightspeeders
- Opportunity to join a fast-paced, high-growth company
- Become a valued part of the diverse and inclusive Lightspeed culture
- Lightspeed share scheme
- Flexible working policy
- Mental health online platform and counseling & coaching services
- Health and wellness benefits
- Volunteer day to be able to give back to society
Key Skills
About Lightspeed Commerce, Inc.
Our unified platform fuels retail and hospitality ambitions with the technology and insights needed to simplify operations, scale efficiently and deliver exceptional customer experiences. From online and in-store operations to multichannel sales, global payments, inventory management tools and data-driven insights, Lightspeed helps businesses make work flow, grow sustainably and thrive in every market. Founded in Montréal in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With global teams across North America, Europe and Asia Pacific, we support merchants in over 100 countries.
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