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Senior Product Designer
Tern Travel 🇺🇸 United States of America
Own the end-to-end design of browse, quote, and book experiences for supplier integrations, including lodging and cruises. Partner with PMs and engineers to optimize UX within the constraints of partner APIs and integrate agentic AI patterns into the workflow.
Responsibilities
- Own browse, quote, and book end-to-end as we expand into new supplier categories
- Diagnose why advisors aren't adopting today's integrations and fix the UX issues holding them back
- Design how supplier discovery and quoting work inside Tern's agentic AI
- Partner tightly with the integrations PM and engineers to scope what's technically possible
- Help shape how design works at Tern as the team scales
Requirements
- 0→1 product design on complex surfaces
- Designs around real constraints
- Strong product instincts + velocity
- Thrives in ambiguity and owns outcomes
- Energized by AI-enabled workflows
Benefits
- Competitive salary, equity, and benefits package
- Be part of a mission-driven team transforming the travel planning space
- Work with a supportive, curious, and creative team
- Influence and shape our user success strategy from the ground up
Key Skills
About Tern Travel
We believe travel has a uniquely powerful ability to bring people together and change the way we see the world - something we believe the world needs more of right now. To quote Terry Pratchett in a Hat Full of Sky: "Why do you go away? So that you can come back. So that you can see the place you came from with new eyes and extra colors. And the people there see you differently, too. Coming back to where you started is not the same as never leaving." The challenge is that travel is hard. The pandemic has made it even more challenging. It can feel like you need a degree in logistics to plan more than a simple trip. Travel is also deeply personal and human. Review sites and booking engines make the actual process of booking easy, but are case studies in the paradox of choice. Information overload results in countless hours of research and a lingering feeling of uncertainty: how similar to me are these reviewers? If you haven't worked with a 'travel agent', you might think of them as
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