Senior UX Researcher, Supply (B2B)

Lead UX research for the Supplier product area to shape the overall vision and strategy across multiple vertical teams. Collaborate with cross-functional stakeholders to examine user needs and execute end-to-end customer journey improvements.

Responsibilities

• Lead UX research for the Supplier product area
• Drive foundational research that shapes the overall Supplier vision and strategy
• Develop relationships, strategize, and collaborate with cross-functional stakeholders and leads
• Consult UX and product teams to execute their own tactical research
• Uphold a high standard of quality research, employing a wide range of methods

Requirements

• 5+ years of leading research in an applied setting
• 3+ years of recent experience owning and driving independent in-house product research
• Track record as a researcher responsible for at least 2 verticals with high complexity and ambiguity
• Previous experience in the B2B product space
• Strong collaboration and stakeholder management skills

Benefits

• Annual personal growth budget and mentorship programs
• Work from anywhere in the world for 30 days per year
• Hybrid working approach with three days of in-office collaboration and two days of optional at-home focus time
• Opportunities to collaborate and socialize with team members through quarterly team events and yearly company-wide events
• Monthly transportation and fitness budget

Key Skills