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Interaction Designer, Support Platform
Google 🇺🇸 Irvine, California, United States of America
The role involves designing intuitive, AI-powered support experiences and infrastructure for approximately 400 Google products. You will create high-fidelity prototypes, wireframes, and user flows to transform complex tasks into seamless self-service journeys.
Responsibilities
- Leverage AI tools to reimagine existing support journeys, prototype, and ship groundbreaking products
- Deliver high-quality, holistic designs that balance user and business needs from concept to execution
- Communicate user experiences at various stages using wireframes, flow diagrams, storyboards, and high-fidelity prototypes
- Collaborate with product managers and engineers to understand requirements and provide creative, thoughtful solutions
Requirements
- Bachelor's degree or equivalent practical experience
- 4 years of interaction design experience in product design or UX design
- Experience building interactive prototypes, working demos, and future concepts
- Master's degree in Design, Human-Computer Interaction, Computer Science, or related field (preferred)
Benefits
- Bonus
- Equity
- Benefits (learn more at https://careers.google.com/benefits/)
Key Skills
About Google
A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone. Check out our career opportunities at goo.gle/3DLEokh
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