Principal Product Designer

As a Principal Product Designer, you will lead the experience strategy for Money Management, collaborating with product and engineering teams to create coherent digital experiences. You will also drive continuous discovery and influence senior stakeholders to align on customer needs and product direction.

Responsibilities

• Shape and lead Money Management experience direction alongside Product and Engineering, translating customer evidence, business priorities and crew ambition into clear opportunity areas, principles and direction
• Drive alignment of experience direction across squads, value streams and lines of business to create a more coherent Money Management experience for customers managing their money
• Lead continuous discovery across high-value problem spaces, defining hypotheses, success measures and early customer learning loops that guide strategic product decisions
• Work as a principal design partner with Product and Engineering, helping teams balance customer value, feasibility, viability, risk and long-term experience quality
• Work hands-on from strategic framing through to detailed UX/UI delivery, translating complex money problems into clear, accessible and scalable digital experiences

Requirements

• Extensive experience designing complex digital products, services or platforms end-to-end in cross-functional product teams
• A proven track record leading experience strategy within complex product areas, with measurable customer and business impact
• Deep expertise in continuous discovery, customer research and evidence-led decision making, with strong experience using early and frequent customer learning to shape strategy
• Strong strategic design craft across UX, service and systems thinking, with the hands-on UI craft to translate complex journeys into clear, accessible and scalable interfaces

Benefits

• You’ll work on digital banking experiences used by millions of customers, solving real money problems at scale
• You’ll join a collaborative product and design culture with the autonomy to influence direction, raise quality and make meaningful customer impact
• We invest in your growth through coaching, learning opportunities and design community support

Key Skills