Senior UX Designer, Intelligent Experiences

Design end-to-end user experiences across printer hardware, software, and AI-driven workflows for SMB and Enterprise customers. Collaborate with cross-functional global teams to translate user research into cohesive product strategies and detailed design specifications.

Responsibilities

• Designs end-to-end user experiences across printer hardware interfaces, control panel operating system and UI, PC and mobile software, setup and onboarding flows, maintenance tools, and partner-facing management solutions
• Plans and participates in qualitative and quantitative user research, including in-person ethnography, focus groups, usability studies, and concept validation
• Creates experience strategies, journey maps, flows, prototypes, specifications, and reusable design patterns that improve consistency across products, services, and touchpoints
• Partners closely with software, firmware, program management, product marketing, and other HP interface teams to align on experience vision, user needs, technical feasibility, and brand consistency

Requirements

• Bachelor's or advanced degree in Experience Design, User Experience, Human Factors, Human-Computer Interaction, Product Design, Service Design, Psychology, Social Sciences, or a related field
• 5+ years of experience designing end-to-end digital, device, or service experiences
• Experience working across product ecosystems that may include hardware, embedded or device interfaces, software, setup flows, management tools, or service journeys
• Ability to work effectively with cross-functional teams, communicate design rationale clearly, and navigate ambiguity in fast-evolving product environments

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including 4-12 weeks fully paid parental leave

Key Skills