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UX Designer & Researcher

Frends ๐Ÿ‡ซ๐Ÿ‡ฎ Espoo, Uusimaa, Finland

Hybrid $80,000 - $110,000 Full-time Mid-level

Own the end-to-end UX of a complex integration platform, focusing on interaction design for automation pipelines and API tooling. Establish the foundations of a UX research practice by gathering user feedback and creating scalable design standards.

Responsibilities

  • Own the end-to-end UX of a complex, globally used integration platform
  • Design interaction for automation pipelines, dashboards, and API tooling
  • Collaborate with product managers, developers, and leadership to shape what gets built and why
  • Establish the early foundations of a UX research practice, including running usability tests and gathering user feedback
  • Develop UX standards and patterns that will outlast any single feature

Requirements

  • Portfolio that shows how you think, not just what you've shipped
  • Experience with designing complex, multi-step workflows or data-heavy interfaces
  • Comfort with ambiguity and ability to drive toward clarity without waiting to be told what to do
  • Experience with user research, such as interviews, usability tests, or other methods
  • Ability to explain design decisions clearly to engineers, product managers, and stakeholders
  • Proficiency in Figma
  • Curiosity about what AI means for design work

Benefits

  • Real ownership stake in a UX practice that's still being shaped
  • Close collaboration with a Head of UX who wants to build something great
  • Trust, freedom, and flexibility in a low-hierarchy and relaxed organizational culture
  • Flexible work mode with modern, flexible working times and hybrid work options
  • Opportunity to work with a company that's growing fast across 16 countries

Key Skills

UX design User research Usability testing Design systems Interaction design Figma AI Design thinking User-centered design Communication Collaboration Problem-solving Ambiguity tolerance Clarity-driven design Stakeholder management

About Frends

Frends combines AI-powered integration with full control and the best usability in the market. Give your enterprise compliance and time-to-value from day one with the low-code integration platform (iPaaS) for regulated industries. Get to value within days, not months. Frends is a platform that offers tools to integrate applications in the compliant cloud, hybrid, and on-premises. With Frends, businesses can build integrations, automated processes, and APIs in BPMN 2.0-based Low-Code, which reduces costs in development, documentation, and management. Frends is made for BizDevOp teams and enables team collaboration. Frends platform was established in Finland in 1988 and has snowballed in the Nordic region's domestic markets and internationally, with over 6000+ customers in 16+ countries. Frends recognized in Gartnerยฎ Magic Quadrantโ„ข for Integration Platform as a Service, for third consecutive time. Frends is chosen as one of the best integration platforms on the peer-to-peer review pl

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