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Staff Growth Product Designer, Cross Activation
Superhuman Remote (🇺🇸 San Francisco, California, United States of America)
Lead the strategy and execution of activation, onboarding, and early lifecycle experiences across the Superhuman AI productivity suite. Partner with cross-functional teams to design experiments and interaction patterns that drive user adoption and engagement.
Responsibilities
- Design impactful onboarding, activation, and engagement experiences that help users discover and adopt features across the Superhuman suite
- Partner cross-functionally with Product, Engineering, Marketing, Research, and Analytics to identify growth opportunities and deliver customer-centric solutions
- Define and execute experiments that guide users toward meaningful "aha" moments, from early concepts and prototypes through polished, high-fidelity designs
- Use qualitative and quantitative insights to improve feature discovery, habit formation, retention, and overall customer engagement
Requirements
- 7+ years of experience in product design, with at least 3+ years focused on growth, onboarding, activation, engagement, or lifecycle experiences
- Strong portfolio demonstrating excellence across interaction design, visual design, prototyping, typography, layout, and systems thinking
- Experience designing and running product experiments that balance customer needs with business goals and measurable outcomes
- Proven ability to collaborate cross-functionally with Product, Engineering, Marketing, Research, and Analytics teams
- Strong communication and storytelling skills, with the ability to clearly articulate design rationale, strategy, and tradeoffs
Benefits
- Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
- Disability and life insurance options
- 401(k) and RRSP matching
- Paid parental leave
- 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time
- Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
- Annual professional development budget and opportunities
Key Skills
About Superhuman
AI-native email for high-performing teams⚡️ Fly through your inbox twice as fast, be more responsive to what matters most, and save 4 hours per person every single week. Superhuman Mail is part of Superhuman, which gives you superpowers everywhere you work.
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