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Senior UX Designer
Trainline 🇬🇧 City of London, London, United Kingdom
Lead the end-to-end design process for B2B and B2B2C product areas, focusing on external rail operator platforms and internal operational tooling. Collaborate with cross-functional teams to conduct discovery, define problems, and deliver high-quality, developer-ready design specifications.
Responsibilities
- Own the end-to-end design process across two key B2B and B2B2C product areas
- Lead collaborative discovery activities
- Design scalable and intuitive experiences for external rail operators, travel partners, white-label platforms, and internal operational tooling
- Translate complex partner and carrier requirements into clear, developer-ready design solutions
- Deliver features across the Trainline Business suite and associated platforms
- Build strong and trusted working relationships with Product, Engineering, commercial teams, and external stakeholders
- Contribute to the evolution of Trainline’s broader design practice
Requirements
- Experience designing complex B2B or B2B2C products
- A systems-thinking mindset and a strong appreciation for scalable design patterns
- Confidence leading discovery activities and facilitating collaborative workshops
- Strong communication and stakeholder management skills
- A delivery-focused and hands-on approach
- Experience using data, experimentation, customer insight, and research to inform decisions
Benefits
- Private healthcare & dental insurance
- Generous work from abroad policy
- 2-for-1 share purchase plans
- EV Scheme to further reduce carbon emissions
- Extra festive time off
- Excellent family-friendly benefits
- Career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days
Key Skills
About Trainline
Trainline is proud to be Europe's leading rail and coach platform - a tech company with a mission to make train travel as smooth as possible to allow travellers to make greener travel choices. We bring together millions of routes, fares and journey times from more than 270 rail and coach carriers across 45 countries in Europe and beyond. That's £5.9 billion in ticket sales annually, and +125 million visits to our apps and websites each month from users seamlessly booking and managing their journeys through our website or mobile app and via our B2B partner channels. We offer our customers the best price for their journey and smart, real-time travel information on the go. Our smart technology and data-driven features help our customers to stay one step ahead. We aim to make rail and coach travel easier and more accessible. The environment is fundamental to our purpose - through our technology, and data, we make rail travel easier, inspiring people to make travel choices that are bet
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