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Sr. UX Researcher I
Yum! 🇺🇸 Plano, Texas, United States of America
Drive the optimization and continuous improvement of KFC's Atlas web and mobile app experience through UX research and CRO. Validate global experience consistency while ensuring local configurations are effective across various international markets.
Responsibilities
- Drive optimization and continuous improvement of KFC's Atlas web and mobile app experience
- Conduct usability testing and gather feedback to inform design and product decisions
- Analyze data to identify areas for improvement and measure the effectiveness of changes
- Collaborate with cross-functional teams to implement changes and improvements
Requirements
- Experience in UX research and CRO
- Strong understanding of data analysis and interpretation
- Ability to conduct usability testing and gather feedback
- Strong communication and collaboration skills
Benefits
- Opportunity to work on a global brand
- Collaborative and dynamic work environment
- Professional development and growth opportunities
Key Skills
About Yum!
Pizza Hut, a subsidiary of Yum! Brands, Inc. (NYSE: YUM), was founded in 1958 in Wichita, Kansas, and is a global leader in the pizza category with nearly 20,000 restaurants in more than 110 markets and territories. The brand has earned a reputation as a trailblazer in innovation with the creation of icons like Original® Pan and Original® Stuffed Crust pizzas. In 1994, Pizza Hut pizza was the very first online food order, and today Pizza Hut continues leading the way in the digital and technology space with over half of transactions worldwide coming from digital orders. Leveraging its global presence, Pizza Hut also works to positively impact restaurant employees, the communities they serve and the environment through commitments across three priority areas: More Equity, Less Carbon and Better Packaging.
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