Product Designer - Acquisition

The Product Designer will create intuitive, human-centered digital experiences for online quoters and purchase flows. They will collaborate with cross-functional agile teams to deliver end-to-end solutions from conception to launch and iteration.

Responsibilities

• Give a voice to our customers through user-centric design practices, translating user needs and business requirements into engaging digital features and functionality
• Leverage insights and data to craft human-centered digital experiences that are intuitive, visually appealing, and achieve business objectives
• Contribute to planning and roadmap definition alongside product managers and multidisciplinary agile teams
• Facilitate workshops and present creative design concepts and work to a variety of audiences, to propel new digital experiences
• Work across cross-functional agile teams, including product, engineering, research, copywriting, marketing, to design customer experiences and improve internal processes
• Produce quality, accessible, delightful interfaces
• Deliver the end-to-end solution from conception until launch, and iteration
• Assess and optimize feature performance with analytics, and design research, identifying opportunities for improvement
• Leverage and interpret Design System libraries and design guidelines for multiple brands, while advocating for improvements alongside the design community
• Create all assets to effectively conceptualize, communicate, and deliver the user experience, while working closely with engineers for seamless execution
• Give and solicit feedback to/from other designers and collaborators, to continually raise our bar for quality

Requirements

• At least 3 years of relevant experience designing digital products that have been released in the market, with a proven track record of success
• Capacity to understand business needs and to translate them into design requirements
• Experience delivering end-to-end (from brief to launch) digital solutions within a cross-functional team environment, using an iterative approach, that leverages quantitative and qualitative measurement
• Ability to contribute to multiple initiatives concurrently
• Strong capabilities in user-centered design practices and visual design
• You appreciate and understand how typography, colour, layout can impact product function
• Mastery of design tools (Figma, Adobe, etc.)
• Experience with usability testing and UX research tools an asset (usertesting.com, Hotjar, etc.)
• Experience in producing customer journey maps, process flows, wireframes, prototypes, and polished interface design files
• Excellent written & verbal communication and presentation skills
• You love working in a collaborative environment that has a strong focus on teamwork, innovation, open minds, and having fun
• (Preferred) E-commerce experience, with a focus on growth and A/B testing
• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country
• No Canadian work experience required however must be eligible to work in Canada

Benefits

• Flexible work arrangements and a hybrid work model
• Possibility to purchase up to 5 extra days off per year
• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
• Share plan & other savings: up to 12% of salary or even more
• Annual bonus target, with a potential payout of up to double the target (subject to personal and company performance): 7.5%
• Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares
• Pension offerings provide flexibility and long-term security for our employees beyond their careers
• Guaranteed income for life via our defined benefit pension plan

Key Skills