Conversational AI UX Designer

Design conversational and agentic AI experiences for marketers, focusing on chat interfaces and automated workflows. Develop AI-native prototypes and use conversation logs to iterate on agent behavior, trust, and transparency.

Responsibilities

• Design conversational and agentic experiences for marketers
• Develop and evaluate conversational flows (prompting, turn-taking, error recovery) across in-product chat, side panels, and embedded agent UIs
• Shape Loomi’s voice and tone for marketer workflows: when it should be directive vs. exploratory, when it should show its reasoning, and how it communicates uncertainty
• Treat prompts, context, and reasoning as core design artifacts
• Prototype with real AI behavior, not just static UIs

Requirements

• Demonstrated experience designing for conversational, assistant, or AI-powered experiences — chat, copilots, agents, or similar
• Experience in product/UX design, bonus for complex web-based or SaaS products
• Strong collaboration and communication skills, with a track record of: Working closely with PMs, engineers, and other designers from problem framing through launch
• Hands-on experience with LLM-driven tools in your own work, for example: Using chat assistants or copilots to explore ideas, draft content, or accelerate design/development tasks

Benefits

• A great deal of freedom and trust
• Flexible working hours to accommodate your working style
• We work virtual-first with several Bloomreach Hubs available across three continents
• We organize company events to experience the global spirit of the company and get excited about what's ahead
• We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer

Key Skills