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Conversational AI UX Designer

Bloomreach Remote (🇬🇧 United Kingdom)

Remote $80,000 - $110,000 Full-time Mid-level

Design conversational and agentic AI experiences for marketers, focusing on chat, assistants, and multi-step workflows. Define Loomi's voice and tone while using prompt engineering to steer agent behavior and ensure trustworthy AI interactions.

Responsibilities

  • Design conversational and agentic experiences for marketers
  • Develop and evaluate conversational flows (prompting, turn-taking, error recovery) across in-product chat, side panels, and embedded agent UIs
  • Shape Loomi’s voice and tone for marketer workflows

Requirements

  • Demonstrated experience designing for conversational, assistant, or AI-powered experiences — chat, copilots, agents, or similar
  • Experience in product/UX design, bonus for complex web-based or SaaS products
  • Strong collaboration and communication skills

Benefits

  • A great deal of freedom and trust
  • Virtual-first work environment
  • Company events to experience the global spirit of the company
  • Personal Development Program
  • Employee Assistance Program
  • Subscription to Calm - sleep and meditation app

Key Skills

Conversational design AI-powered experiences UX design Collaboration Communication Problem-solving Attention to detail Time management Organisation LLM-driven tools Prototyping Data analysis

About Bloomreach

Bloomreach personalizes the ecommerce experience by unifying real-time customer and product data so businesses understand what customers really want. By connecting that understanding to every channel, the e-commerce experience continuously reflects a changing customer as they shop. With the scale of AI, this creates endless new paths to purchase.

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