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Senior Product Designer
Granicus Lac Remote (🇨🇷 Costa Rica)
Lead the end-to-end design process from concept to completion using a user-centered approach for complex SaaS products. Collaborate with cross-functional global teams to create intuitive user experiences and mentor junior designers.
Responsibilities
- Lead the design process from concept to completion, ensuring a user-centered approach
- Utilize design thinking techniques to solve complex problems and create intuitive, engaging user experiences
- Conduct user-experience research, including interviews, surveys, and usability testing, to gather insights and inform design decisions
- Create wireframes, prototypes, and high-fidelity designs that effectively communicate design ideas and solutions
- Collaborate with cross-functional teams, across India, Australia, UK, and United States, including product managers, developers, and other stakeholders, to ensure alignment and successful implementation of designs
Requirements
- Post-Secondary education in HCI, Design, or related field, or equivalent relevant industry experience
- 5+ years of experience in UX design for complex SaaS software products
- Time spent working with US based product teams would be valuable experience for this role
- A strong portfolio showcasing your work on B2B products, and bonus recognition for G2C
- Experience conducting generative & evaluative user-experience research and usability testing
- Strong understanding of design thinking principles and methodologies
- Excellent communication and collaboration skills, with the ability to articulate design decisions and rationale both verbally and in writing
Benefits
- Comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services
- Opportunity to work with a dynamic team and help shape the future of Granicus products
- Chance to work on complex SaaS software products and contribute to the company's mission to support governments and their constituents
- Flexible work environment with remote and asynchronous work options
- Access to design tools and software, including Figma and Miro
- Professional development opportunities, including training and conference attendance
Key Skills
About Granicus Lac
Granicus is a Govtech company that provides cloud-based solutions for communications, government website design, and digital services. They have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers.
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