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UX Researcher
Brigit 🇺🇸 New York, New York, United States of America
Conduct user research to uncover insights on financial management and translate findings into actionable product strategies. Collaborate with cross-functional teams to champion a user-centered approach and maintain research resources.
Responsibilities
- Conduct research to better understand users, their needs, and their experiences
- Partner with Product Design, Product, Data, and Engineering to help guide product decisions
- Turn research findings into clear, actionable insights
- Share insights in simple, useful ways through readouts, summaries, and other research materials
- Build and maintain research resources so teams can easily find and use past learnings
- Look for ways to improve and scale research practices, tools, and processes
- Champion a user-centered approach by bringing empathy and evidence into the product development process
Requirements
- 4+ years of experience conducting UX or product research in a product organization
- Experience running a variety of qualitative research methods
- Ability to synthesize complex findings into clear, actionable insights that influence product decisions
- Experience partnering with product managers, designers, and engineers in fast-moving product teams
- Strong storytelling and communication skills, with the ability to present insights to both design and non-design audiences
- A collaborative mindset and curiosity about how people manage money and navigate financial challenges
- Experience building research repositories or insight libraries
- Familiarity with tools such as UserTesting, Maze, Dovetail, or similar research platforms
Benefits
- Annual base salary
- Other compensation components
- Benefits for which an individual may be eligible
Key Skills
About Brigit
We help everyday Americans build a brighter financial future. With a business model that is aligned with our customers, we create transparent, fair, and simple financial products that put money back in the hands of our members, help them spend wisely, and avoid unfair fees. We don’t just reduce stress — we promote sustainable financial health. Our team comes from diverse backgrounds, but are united in the fight for our members’ financial security and freedom. With experience at Amazon, Deutsche Bank, Palantir, Two Sigma and more, our experts not only have the tools to solve financial insecurity—they’ve witnessed the problem firsthand. At big banks we’ve seen the injustice of inequality. At leading tech companies we’ve learned to build from the best. Now we’re putting both to use to change lives every day. To learn more about what is happening at Brigit, check out the latest press and news articles including information on awards Brigit has won recently (Fast Company’s Most Innovati
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