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The role involves designing scalable architectures and high-fidelity interaction and visual designs for customer engagement platforms. You will collaborate with engineering and product management to transform ambiguous concepts into intuitive, user-centered product realities.
Responsibilities
- Bring a framework-driven mindset to design scalable architectures for the cases platform, ensuring consistency across various customer engagement touch points
- Partner deeply with driven product management and engineering leads
- Use compelling storytelling and high-fidelity artifacts to build alignment across global streams and leadership
- Define both the interaction and visual design for high-stakes features, maintaining an exceptional standard of craft, attention to detail, and aesthetic excellence
- Grow in early-stage, fast-paced iterations
- Guide projects from high-level, ambiguous concepts into concrete, user-centered product realities
- Liaise with UX peers (Research, Content Strategy) and cross-functional stakeholders globally to share learnings, advocate for the user, and ensure a unified ecosystem vibe
Requirements
- Bachelor's degree or equivalent practical experience
- 6 years of interaction design experience in product design or UX design
- Include a portfolio, website, or any other relevant link to your work in your resume
- Master's degree in Design, Human-Computer Interaction, Computer Science, a related field, or equivalent practical experience
- Track record of separately prioritizing work, managing stakeholder relationships across varying velocities, and driving product roadmaps
- Proven ability to scale a visual and interaction language across complex platforms without losing delightful customer engagement
Benefits
- Opportunity to work on high-impact projects that affect billions of people
- Collaborative and dynamic work environment
- Professional development and training opportunities
- Competitive salary and benefits package
- Flexible working hours and remote work options
Key Skills
About Google
A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone. Check out our career opportunities at goo.gle/3DLEokh
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