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Senior Product Designer - AI Experiences
Experian 🇬🇧 City of London, London, United Kingdom
The role involves designing end-to-end AI-powered user journeys and interaction patterns across various surfaces. You will collaborate with Product, Engineering, and Research teams to translate customer needs into scalable design directions in a regulated environment.
Responsibilities
- Collaboratively uncover customer needs, test assumptions, and translate insight into clear problems and design direction
- Shape complex, ambiguous problem spaces, defining priorities, success measures, and appropriate scope
- Design end-to-end journeys across AI-assisted experiences, including those that span multiple entry points and surfaces
- Create prototypes to explore interaction patterns and validate ideas with users and engineers
- Apply a strong product and business lens, balancing user needs, technical constraints and regulatory requirements
Requirements
- Proven experience designing end-to-end digital products within in-house cross-functional teams
- Strong portfolio demonstrating craft across interaction design, visual design and prototyping
- Experience designing complex, multi-touchpoint systems and bringing clarity to ambiguous problem spaces
- Experience planning and running research and applying insights to decisions
- Understanding of designing for conversational and non-deterministic systems
- A considered and ethical approach to AI, including trust, transparency and appropriate use
Benefits
- Hybrid working - 40% office based
- Great compensation package and discretionary bonus
- Core benefits include Pension, Bupa healthcare, Sharesave Scheme and more
- 25 days annual leave with 8 bank holidays and 3 volunteering days
- You can purchase additional annual leave
Key Skills
About Experian
Experian is a global data and technology company that powers opportunities for people and businesses around the world. The company invests in people and new advanced technologies to unlock the power of data.
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