Logo

"A designer knows he has achieved perfection not when there is nothing left to add, but when there is nothing left to take away."

— Antoine de Saint-Exupéry

Login Sign up
Finastra logo

UX Designer

Finastra 🇺🇸 Atlanta, Georgia, United States of America

Hybrid $90,000 - $120,000 Full-time Mid-level

The UX Designer will define the end-to-end user experience for an AI-powered, chat-based customer support application. This includes creating conversation patterns, user flows, and high-fidelity prototypes in Figma while collaborating with Product Owners and Engineering teams.

Responsibilities

  • Define and shape the end-to-end user experience for a chat-based customer support application
  • Partner with product managers, engineers, and other stakeholders to define conversation patterns and user flows
  • Design conversation structures, error handling, and assistive guidance
  • Create low-fidelity and high-fidelity wireframes and prototypes
  • Plan and conduct usability testing and iterate on designs

Requirements

  • Proven experience designing UX and interaction flows for AI-powered applications
  • Strong proficiency with Figma
  • Solid understanding of UX fundamentals and user-centered design principles
  • Experience defining personas, journey maps, user flows, and interaction models
  • Strong communication skills

Benefits

  • Unlimited vacation
  • Hybrid working arrangements
  • Comprehensive health insurance
  • Retirement plans
  • Opportunities for career development and growth

Key Skills

UX design Interaction design AI-powered applications Figma User-centered design Conversation design User research Usability testing Design systems Agile methodologies Communication skills Collaboration and teamwork

About Finastra

We’re partnering with financial institutions to deliver reliable and secure mission-critical financial services software shaped by their needs and driven by innovation.

BEFORE YOU APPLY

Make sure your resume makes it through AI screening

Upload your resume

Never miss similar opportunities 🔔

Get notified when new UI/UX Design jobs that match your preferences become available. Set up personalized job alerts to stay ahead of the competition.