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UX Designer
Finastra đşđ¸ Atlanta, Georgia, United States of America
The UX Designer will define the end-to-end user experience for an AI-powered, chat-based customer support application. This includes creating conversation patterns, user flows, and high-fidelity prototypes in Figma while collaborating with Product Owners and Engineering teams.
Responsibilities
- Define and shape the end-to-end user experience for a chat-based customer support application
- Partner with product managers, engineers, and other stakeholders to define conversation patterns and user flows
- Design conversation structures, error handling, and assistive guidance
- Create low-fidelity and high-fidelity wireframes and prototypes
- Plan and conduct usability testing and iterate on designs
Requirements
- Proven experience designing UX and interaction flows for AI-powered applications
- Strong proficiency with Figma
- Solid understanding of UX fundamentals and user-centered design principles
- Experience defining personas, journey maps, user flows, and interaction models
- Strong communication skills
Benefits
- Unlimited vacation
- Hybrid working arrangements
- Comprehensive health insurance
- Retirement plans
- Opportunities for career development and growth
Key Skills
About Finastra
Weâre partnering with financial institutions to deliver reliable and secure mission-critical financial services software shaped by their needs and driven by innovation.
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