UX Writer

Create high-quality product documentation, walkthrough guides, and in-app guidance to help hardware engineers use the platform effectively. Collaborate with product, design, and engineering teams to refine copy and capture representative use cases through media.

Responsibilities

• Write and edit documentation so each artifact answers the reader's question and compounds their intuition for using the platform.
• Write the in-product copy that catches engineers between actions: tooltips that explain why, empty states that point at what to do, error messages that name the cause and the fix, walkthroughs that trust the reader.
• Read the UX docs that engineers ship, and edit engineers' drafts so the writing serves both the reader's domain and the author's intent.
• Sit in feature reviews. Catch copy issues before they ship in code, and the workflow problems before they ship in docs.
• Capture media (screenshots, gifs) of using Nominal that show representative use cases.
• Research how engineers use Nominal: in calls, in support threads, and on-site while they work.
• Continuously improve the writing to better serve the reader.

Requirements

• Truth-seeking: You keep asking but what does that actually mean until the answer is true.
• Tenacity: You judge docs by how effectively they accelerate test.
• Editorial judgment: You find the framing that answers the reader's question and compounds their understanding for the next question.
• Domain hunger: You enjoy learning what a flight envelope defines, how a test campaign is organized, how statistical reasoning applies to manufacturing defects, and where the state of the art sits in validating autonomous systems.
• Leadership without authority: Nominal documentation takes positions.
• Consistency: High-quality writing needs to ship at high velocity, against deadlines, against AI drafts that look right and say nothing, against the temptation to cover every feature.

Benefits

• 100% coverage of medical, dental, and vision insurance
• Unlimited PTO and sick leave
• Free lunch, snacks, and coffee
• Professional Development Stipend
• In-office hardware lab with a $250 project stipend
• Annual company retreat

Key Skills