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Product Designer
Hsbc Global Services Limited đŽđł Pune, Pune City Subdistrict, India
The role involves delivering a digital roadmap to enhance customer experience design through high-quality UX, UI, and UX writing. The designer will translate complex financial requirements into simple digital experiences while collaborating with global stakeholders.
Responsibilities
- Influence and deliver our digital roadmap to help position HSBC at the forefront of customer experience design
- Elevate design quality and practice, championing design thinking, and facilitating a culture of excellence and accountability
- Ensure the highest standard of craft, clarity and creativity, user experience (UX), user interface (UI) and user experience (UX) Writing, whilst working alongside a global team of Product Designers and supporting disciplines
- Translate complex financial services and regulatory requirements into simple, engaging and trustworthy digital experiences
- Conduct research and effectively apply data and insights to inform, evaluate, and validate customer experiences that deliver real value, ensuring the voice of the customer is embedded in every decision
- Obsess over the details of user experience (UX), content, visual and interaction design, consistently pushing boundaries to create innovative, inclusive, and elegant experiences across all stages of the product development lifecycle
- Realise the benefits of consistency and scalable design practices to deliver high quality experiences for diverse customers, championing a culture of inclusivity and valuing differences
- Influence and collaborate with a diverse range of Stakeholders to build trusted relationship, leading to stronger collaboration within projects to align goals and delight our customers
Requirements
- Proven experience designing digital products and services, with impact and connecting decisions to business and customer goals
- A strong portfolio showcasing world-class product design across responsive and native platforms, with clear user and business outcomes
- Expertise in Figma, design systems, prototyping, and core UX disciplines including research, content design, testing, visual and interaction design, and information architecture
- Experience in complex, regulated environmentsâideally financial services
- Working knowledge of accessibility standards and inclusive design
- A collaborative, cross-functional mindset with the ability to build trust across geographies and in global contexts
- Demonstrate a capability for writing effective content in United Kingdom English as part of your product design skill set
Benefits
- HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count
- A workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment
Key Skills
About Hsbc Global Services Limited
Opening up a world of opportunity for our customers, investors, ourselves and the planet. We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the worldâs biggest companies and governments. Our network covers 58 countries and territories, and weâre here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers. HSBC is listed on the London, Hong Kong, New York, and Bermuda stock exchanges. To view our social media terms and conditions please visit the following webpage: http://www.hsbc.com/social-TandCs
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