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"Design creates culture. Culture shapes values. Values determine the future."

— Robert L. Peters

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Senior Product Designer

World Of Books Group 🇬🇧 City of London, London, United Kingdom

Hybrid $80,000 - $110,000 Full-time Senior

Take end-to-end ownership of the customer experience and design strategy for WorldofBooks.com and Sell Your Books across web and mobile platforms. Lead the integration and redesign of design workflows using AI tools to improve efficiency and quality.

Responsibilities

  • Own the end-to-end design strategy across D2C and SYB, taking responsibility for customer journeys from acquisition and discovery through to conversion and retention
  • Define and drive the design vision for both products, ensuring design decisions are grounded in customer insight, commercial data, and experimentation
  • Lead the development and maintenance of design systems, UX principles, and pattern libraries that scale across both products
  • Plan and run qualitative and quantitative user research to build an evidence base for design decisions
  • Partner with Product Managers and Analysts to design, implement, and analyse structured A/B tests and optimisation experiments
  • Conduct UX audits, identifying conversion barriers, mobile experience gaps, and opportunities for improvement across both products
  • Produce high-quality UX and UI design from discovery and research through to high-fidelity designs ready for engineering
  • Lead the integration of AI tools into the design workflow end-to-end
  • Present design work, research findings, and recommendations clearly and persuasively to senior stakeholders

Requirements

  • Minimum 5 years of experience in UX and Product Design
  • At least 2-3 years operating at a Senior level with demonstrable strategic ownership
  • Significant depth in e-commerce or high-traffic consumer digital products
  • A strong portfolio demonstrating measurable impact on conversion, engagement, or commercial outcomes through design
  • Proven experience leading structured experimentation programmes
  • Deep expertise in UX research methods
  • Demonstrable experience using AI tools to rebuild design workflows end-to-end

Benefits

  • Hybrid work arrangement with at least 2 days per week in the London office
  • Opportunity to work with a talented team of professionals
  • Equal opportunities employer with a commitment to diversity and inclusion

Key Skills

UX design Product design Interaction design Visual design Mobile-first design Responsive design Figma Component libraries Design systems UX research methods Usability testing Customer interviews Journey mapping A/B testing Experimentation Data analysis AI-assisted design AI-assisted research Accessibility standards Inclusive design practices Communication Collaboration Storytelling Visual communication

About World Of Books Group

Founded in 2002, World of Books is a sustainable online destination for book lovers — a place to buy and sell both preloved and new books with ease and purpose. With a mission to help people read more and waste less, we offer a huge range of affordable, high-quality books, giving every title — whether brand new or preloved — the chance to be enjoyed again. And when you're ready to part with your books, World of Books – Sell Your Books makes it simple to pass them on. Our easy-to-use platform lets customers trade in unwanted books for cash, keeping books in circulation and reducing waste — a win for both readers and the planet. For those who want to scale up, World of Books – Sell Your Books Pro is a trusted software solution designed to help charities and individuals sell books faster and at better prices. So far, our technology has helped raise over £70 million for UK charity partners. As a proud Certified B Corp, we’re committed to becoming the world’s largest and most sustainabl

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