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Product Designer

Commonwealth Bank 🇦🇺 Sydney, New South Wales, Australia

Hybrid Full-time Senior

The role focuses on simplifying home loan application processes for customers and staff using AI and open banking data. Responsibilities include iterating on high-quality solutions, facilitating user research, and collaborating with engineering teams to deliver measurable outcomes.

Responsibilities

  • Rapidly identify opportunities and iterate toward validated, high-quality solutions
  • Partner with Product and Engineering to deliver measurable outcomes
  • Design simple, intuitive, efficient workflows for customers and staff
  • Plan and facilitate user research, testing, and insight synthesis
  • Translate complex business and system requirements into delightful experiences
  • Use and evolve our design system for scalable, accessible delivery
  • Collaborate with engineers using AI-enabled tooling
  • Facilitate workshops and alignment sessions to drive clarity and momentum

Requirements

  • 4+ years designing complex digital products and platforms
  • Strong communication, facilitation and stakeholder alignment capability
  • Experience with end-to-end design for complex, regulated financial journeys
  • Strong interaction design, usability & accessibility expertise
  • Ability to deliver credible, end-to-end outcomes in compressed timeframes
  • Metrics-driven mindset with experimentation and validation experience

Benefits

  • Operate with autonomy and ownership in an empowered squad
  • Join a collaborative, customer-first culture focused on outcomes
  • Help elevate design maturity and cross-functional ways of working
  • Be part of a large & growing product design practice with access to coaching and development opportunities

Key Skills

Product design Digital product design Complex digital products End-to-end design Financial journeys Interaction design Usability Accessibility Design systems AI-enabled tooling Collaboration Communication Facilitation Stakeholder alignment User research Testing Insight synthesis Metrics-driven mindset Experimentation Validation

About Commonwealth Bank

Australia’s leading provider of financial services including retail, premium, business and institutional banking, funds management, superannuation, insurance, investment and sharebroking products and services. We are a business with more than 800,000 shareholders and over 52,000 employees. We offer a full range of financial services to help all Australians build and manage their finances. Connect with us, we'd like to hear from you: facebook.com/commonwealthbank twitter.com/commbank youtube.com/commbank youtube.com/commbankbusiness instagram.com/commbank Our Community Guidelines can be found at: https://www.commbank.com.au/support/social-networks.html For information on our Privacy Policy visit https://www.commbank.com.au/support/privacy

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