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Lead the full research lifecycle by designing and conducting mixed-method research to understand customer needs and pain points. Translate complex findings into actionable recommendations and collaborate with cross-functional teams to advocate for user-centered design.
Responsibilities
- Lead the full research lifecycle: Design, plan, and conduct mixed-method research to deeply understand customer needs, pain points, and new opportunities
- Generate and act on insights: Analyze new and existing research findings, synthesize qualitative data into compelling evidence, and translate complex research into clear, actionable recommendations for cross-functional teams
- Establish and advocate for research: Define and manage the user research process in collaboration with Product Design and Data teams
- Collaborate and coach: Work closely with Product Owners and Designers to communicate insights effectively to stakeholders, and coach team members on best research practices and user-centered design principles
- Execution support: Handle essential research logistics, including recruiting participants, scheduling tests/interviews, and supporting designers in developing research questions and hypotheses
Requirements
- 3–5 years of experience conducting User Research
- Deep expertise across the full research lifecycle, proficient in both qualitative and quantitative methods
- Proven ability to synthesize complex data into clear, actionable insights
- Hands-on experience managing research logistics, including participant recruitment and scheduling interviews/tests
- Experience facilitating Usability tests and interviews for software products, with familiarity with remote testing tools
- Experience collaborating effectively with Agile product development teams
- A University Degree in a relevant field (Master’s or PhD is a plus)
Benefits
- Competitive compensation aligned with your experience and skills
- Annual bonus scheme linked to company performance
- Private medical, dental, and life insurance coverage
- Ongoing professional development through training and certifications
- Structured mentoring to support your growth and advancement
Key Skills
About Accepted Ltd
ACCEPTED empowers established organizations and dynamic startups through comprehensive technology outsourcing services. We help you build and manage your technology team efficiently, attract top-tier technology candidates, recruit high-quality tech professionals for non-tech-focused companies, staff new and emerging disciplines effectively, overcome corporate or financial limitations of in-house hiring, reduce the total cost of ownership for your technology team, and manage scaling needs flexibly, whether expanding or downsizing. Our flexible service delivery models include staff augmentation to strengthen your existing teams, forming dedicated teams tailored to your product needs, and complete project outsourcing to us. With expertise and adaptability, we support you every step of the way, providing top-tier Business Analysts, Project Managers, UX/UI Designers, Software Engineers, and Data Engineers. Let us help you transform your ideas into reality and achieve your strategic goals.
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