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Design world-class customer journeys and tools for advisors within the Assisted customer experience team. Collaborate with Product, Technology, and Customer teams to create effortless interfaces and production-ready designs.
Responsibilities
- Work under the mentorship of Lead and Senior Product Designers to design solutions that address business, user, and technical requirements
- Identify and synthesise customer insights and map out user journeys and information architecture
- Produce low and high-fidelity concepts based on agreed experience direction and build prototypes for presentation and user-testing
- Adhere to brand and design system guidelines whilst thinking creatively
- Complete and produce production ready designs ready for hand-off to developers
- Rapidly iterate on existing journeys to facilitate experimentation
Requirements
- Experience of delivering digital products, services and experiences across responsive web and native applications
- Understanding of Design Systems and how they contribute to the overall design workflow
- Concise and empathetic communication skills
- Demonstrable experience of how design supports experimentation and optimisation in a commercial and agile environment
- Proficiency in Figma and experience in other related software
Benefits
- Sky Q for the TV you love all in one place
- The magic of Sky Glass at an exclusive rate
- A generous pension package
- Private healthcare
- Discounted mobile and broadband
- A wide range of Sky VIP rewards and experiences
Key Skills
About None
Xylem is the global leader in advanced technologies, solutions and services that address the worldâs biggest water challenges. We enable our customers to dramatically improve the way water and wastewater is used, managed, conserved, re-used and returned to nature. At every level, our global team is committed to access, equity, inclusion, and diversity. Our goal is for all our colleagues to be involved, respected, valued, connected, and free to bring their authentic selves and ideas. If you are excited and passionate about solving water, we want to hear from you. #LetsSolveWater
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