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Senior Product Designer
Heineken đľđą Krakow, Lesser Poland Voivodeship, Poland
The Senior Product Designer is responsible for shaping end-to-end user experiences and scalable design solutions for the Digital Commerce ecosystem. This includes solving complex user problems, mentoring other designers, and aligning design strategy with business objectives.
Responsibilities
- Own and solve high-complexity user problems and drive design decisions that influence product strategy and roadmap
- Translate business objectives and user insights or pain points into customer-centric solutions and new initiatives that deliver measurable impact
- Advocate for user-centred design principles and align design strategy with market and portfolio context
- Improve and scale design patterns, systems and processes across teams
- Actively contribute to effective cross-functional collaboration within the ProductâDesignâEngineering setup
- Craft high-quality designs in line with brand and design principles with minimal guidance
- Apply qualitative and quantitative research methods to validate and iterate on design hypotheses with limited support
- Deliver holistic and consistent design solutions across touchpoints that drive engagement, adoption and satisfaction
- Balance customer desirability, business viability and technical feasibility in every design decision
- Facilitate co-creation workshops and design reviews to ensure shared understanding and alignment
- Mentor Product Designers and foster a culture of feedback and continuous improvement
Requirements
- A Bachelor's or Master's degree in a relevant field (e.g., interaction design, product design, user experience design)
- 8+ years of experience in product design, UX/UI or related roles within digital product teams
- Proven track record of designing for complex ecosystems, preferably B2B or eCommerce platforms
- Experience in hypothesis-driven design, A/B testing and experimentation
- Strong portfolio demonstrating user-centred design from insight to execution
- Experience working with design system components, tokens and assets
- Experience in digital commerce, stakeholder management and agile methodologies
- Expertise in one or more UX specialisms (e.g., interaction design, service design, visual design, design systems)
- Proficiency in design and prototyping tools (e.g., Figma, Miro or similar)
Key Skills
About Heineken
About HEINEKEN Vietnam HEINEKEN Vietnam is a successful joint venture between HEINEKEN and SATRA (Saigon Trading Group). The company has a proud history of over 30 years â growing from the first brewery in Ho Chi Minh City in 1991 to 5 nationwide with nearly 3,000 employees today. We take Vietnamese people on our growth journey in the country. We are currently creating over 170,000 jobs across the value chain, contributing an equivalent of 0.5% of Vietnamâs total GDP to the local economy and are among the countryâs top taxpayers. A relentlessly innovative company, we combine international expertise with the local know-how, and have been delighting Vietnamese consumers with a wide product portfolio for a variety of local tastes and drinking occasions, including HeinekenÂŽ, Tiger, Larue, BIVINA, Bia Viet, Strongbow and Edelweiss. Many of our beers are innovations made exclusively for Vietnam and by Vietnamese brew masters. Sustainability and responsibility are the way we do busi
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