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UX Designer (40000211)

Techcombank 🇻🇳 Hà Nội, Vietnam

Full-time Mid-level

The UX Designer is responsible for shaping product architecture and user interfaces for apps, websites, and software to improve customer experience. This includes conducting user research, facilitating design thinking workshops, and creating detailed design documentation and prototypes.

Responsibilities

  • Deliver overall design architecture, user interface, specifications, and requirements for the look, feel, and functionality of Techcombank products and services
  • Organize and facilitate design thinking workshops that enable the team to collaborate in the design process
  • Drive discussions with developers and squad members to understand business goals while effectively communicating design ideas
  • Develop creative and new user interface components and style guides based on business requirements
  • Conduct research and optimize existing user interface design while testing for intuitivity and experience
  • Review functional specifications and participate in the development of design for functionality and user interface

Requirements

  • 3+ years of relevant experience in user experience design work
  • Deep experience and knowledge in workshop design and facilitation skills
  • Experience in designing consumer-quality experiences and products on both web and mobile platforms
  • Experience in designing clear and creative artifacts (task flows, wireframes, mockups, and prototypes)
  • Experience with planning and conducting user research, user testing, IA research, and A/B testing
  • Skilled with at least one advanced prototyping tool (e.g., Axure, Framer)
  • Skilled with at least two visual design tools (Figma, SketchApp)
  • Agile / Digital Experience Experience as a Designer in an agile team
  • Bachelor's Degree in design, HCD, or behavioural/social science

Key Skills

User experience design Workshop design and facilitation Consumer-quality experience design Web and mobile platform design Task flows Wireframes Mockups Prototypes User research User testing IA research A/B testing Axure Framer Figma SketchApp Agile Design thinking Communication Collaboration Problem-solving

About Techcombank

Techcombank is a company that provides financial services and products to its customers.

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