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Senior Product Designer, Clio Operate
Clio 🇬🇧 City of London, London, United Kingdom
Design end-to-end enterprise legal workflows including matter management and operational reporting. Partner with Product and Engineering teams to conduct user research and deliver measurable design solutions for complex legal operations.
Responsibilities
- Design end-to-end experiences for enterprise legal workflows including matter management, task tracking, resource planning, and operational reporting
- Partner with Product and Engineering to understand the complexity of enterprise legal operations and find the right solutions for them
- Balance speed, quality, and consistency of design across a fast-growing product
- Advocate for enterprise law firm users by deeply understanding how they manage and deliver legal work at scale
- Concept, prototype, design, and present solutions that solve both business and user problems and deliver measurable outcomes
- Conduct user research interviews, usability testing, and analysis to deepen your understanding of how enterprise legal teams operate
- Articulate the rationale behind your design decisions, and ask difficult questions and challenge assumptions when needed
- Leverage metrics to drive product design and measure product success
- Provide thoughtful feedback in team critiques and support the growth of fellow designers
Requirements
- 6+ years of experience in product design
- SaaS or enterprise experience is preferred
- Experience designing complex workflow or operational products used by professional teams
- A track record of successfully shipping products that solve customer problems and move company metrics
- Proficiency in user research methodologies and the ability to translate findings into actionable design insights
- Experience with modern design tools (Figma, Figma Make) and willingness to adopt new tools as needed
- Excellent communication, collaboration, and presentation skills
- Strong understanding of interaction design principles, usability, visual design, and accessibility
Benefits
- Competitive, equitable salary
- Flexible hybrid work environment
- 25 days holiday + bank holidays
- Private Healthcare with Life Insurance & Critical Illness cover
- Pension contribution
- Professional development and growth options
- Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
Key Skills
About Clio
Clio is the world's leading provider of legal technology, providing lawyers with low-barrier, affordable solutions to manage and grow their firms more effectively, more profitably, and with better client experiences. Our products redefine how lawyers manage their firms by equipping them with the tools they need to run their firms securely from any device, anywhere. For over 17 years, we have been at the forefront of creating innovative, cloud-based solutions tailored to the unique needs of the legal industry. Clio is the legal industry’s only end-to-end software solution for law firms, powering every aspect of the client journey from intake to invoice. Through our innovative platform design, Clio centralizes multiple products, legal payments, technology integrations, and legal workflows in one operating system, so legal professionals can focus on doing what they do best—lawyering. We have earned the endorsement from over 100+ law societies and bar associations around the world, inclu
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