Global Relay logo

Senior UX Designer - Unified Communications

Global Relay 🇨🇦 Vancouver, British Columbia, Canada

$90,000 - $110,000 (CAD) Full-time Senior

The role involves championing users throughout the product management cycle by conducting research and framing problems. You will collaborate with stakeholders, UI designers, and developers to create and validate design solutions through prototypes and wireframes.

Responsibilities

  • Advocate for customers by gaining a deep understanding of their work and challenges
  • Be a key partner to stakeholders and product management in helping to come up with approaches that work
  • Proactively apply research techniques that are appropriate to the problem being addressed
  • Concept, prototype, validate, fine-tune, and present design solutions
  • Communicate solutions to developers in an agile software development environment

Requirements

  • 6+ years of experience doing user experience design for web, desktop, or mobile applications
  • A portfolio showing UX process and how it resulted in products that people love
  • Experience with a range of tools and the willingness to adopt new tools as needed
  • Excellent verbal and written communication skills

Benefits

  • Comprehensive extended health benefits program
  • Virtual healthcare and wellness allowance
  • Annual allotted vacation days
  • Paid sick days
  • Maternity/parental enhancement program
  • Bonus
  • RRSP contribution matching program

Key Skills

User experience design UX research User flows Prototypes Wireframes Design artifacts Agile software development Communication Collaboration Problem-solving Design thinking Empathy Intellectual curiosity Web technologies HTML/CSS basics

About Global Relay

Global Relay is a leading provider of end-to-end compliance solutions for the regulated industries. Founded in 1999, Global Relay delivers services to over 20,000 customers in 90 countries, including 22 of the top 25 banks. From the Global Relay App for compliant communications, through to intelligent archiving, superior data connectors, and proactive surveillance, Global Relay’s integrated compliance solutions enable regulated organizations to meet collaboration, privacy, and security requirements.

BEFORE YOU APPLY

Make sure your resume makes it through AI screening

Upload your resume

Never miss similar opportunities 🔔

Get notified when new ux research jobs that match your preferences become available. Set up personalized job alerts to stay ahead of the competition.