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Product Designer - Crédito

Banco Pan 🇧🇷 São Paulo, Brazil

Hybrid Full-time Mid-level

Collaborate with business, product, and technology teams to translate complex problems into simple and efficient digital experiences. Design end-to-end flows for contracting and post-sales, including conversational interfaces like WhatsApp bots.

Responsibilities

  • Work in partnership with business, product, and technology teams to deliver solutions
  • Understand the business context, product rules, and user needs to propose solutions
  • Translate complex problems into clear, simple, and efficient experiences
  • Design and evolve end-to-end flows (acquisition and post-sale)
  • Question demands and propose alternative solutions when necessary
  • Work on conversational flows (WhatsApp/bot), contributing to the evolution of the experience in these channels
  • Use data and insights to inform decisions
  • Ensure the quality of the implemented experience along with technology

Requirements

  • Experience as a Product Designer in digital products
  • Autonomy and proactivity
  • Understanding of business rules and user needs
  • Figma proficiency
  • Ability to work with different areas (product, business, technology)

Benefits

  • Bonus/PLR
  • Meal voucher
  • Food voucher
  • 13th salary
  • Medical care (hospitalization in an apartment for the holder and dependents)
  • Odonto/Orthodontic care
  • Ambulatory medical care in the office
  • Telemedicine (Dr. Alper/Einstein Conecta) unlimited
  • Life insurance
  • Discounts in over 10,000 pharmacies
  • 4 sessions of psychotherapy per month
  • Extended family leave (responsible 6 months and co-responsible 30 days)
  • Daycare aid/Babysitting aid
  • AcomPANha (pregnancy follow-up program)
  • Wellhub/Totalpass
  • Assistance for technological aids (reimbursement of 85% for employees with disabilities)
  • Development programs
  • Beauty salon in the office
  • PAE (Legal, Financial, Psychological and Social Guidance)
  • Discount portal in various segments (Allya)
  • Vaccination campaign (employee and dependent)
  • Facilitation of vehicle financing (subject to analysis)
  • PAN credit card with differentiated limit (subject to analysis)
  • Transport voucher (discount of only 4%)
  • Funeral assistance

Key Skills

Product design Digital products Autonomy Proactivity Business rules User needs Figma Partnership Business acumen Product development Technology Data analysis Decision-making Problem-solving Communication Collaboration

About Banco Pan

PAN is a company that seeks to transform people's lives through intelligent solutions, with a hybrid work model and a focus on employee benefits and development.

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