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Senior UX Researcher - Remote
Icf Remote (🇺🇸 Reston, Virginia, United States of America)
Conduct quantitative and qualitative research to optimize product prototypes and validate design decisions for federal government clients. Translate user insights into actionable stories and collaborate with cross-functional teams to improve enterprise software experiences.
Responsibilities
- Work to support the UX vision and strategy established by project leadership in alignment with business objectives
- Collaborate to form questions, hypotheses, and methods to effectively uncover insights and execute research plans to inform product and user experience decisions
- Help drive empathy and validate concepts by conducting user interviews and surveys, developing personas, and conducting other research
- Support efforts to discover and develop UX solutions by participating in ideation sessions, rapid testing, and concept validation
- Help teams iterate by testing solutions for usability and accessibility, running feedback sessions, and conducting related research
- Communicate study results and user outcomes clearly and in an unbiased way, using data to illustrate your user's story
Requirements
- Bachelor's degree
- 5+ years of professional UX research experience
- Able to provide 1 or more case studies demonstrating your research process and deliverables
- Candidate must reside in the US, be authorized to work in the US, and work must be performed in the US
- Candidate must have resided in the US 3 of the last 5 years
- Candidate must be eligible for Federal public trust
Benefits
- Medical, dental, and vision insurance
- 401(k) plan
- Paid time off and holidays
- Professional development opportunities
- Flexible work arrangements
- Employee recognition and reward programs
Key Skills
About Icf
We’re ICF Next, your strategic partner for engagement and transformation. Our passion is to help you make the change you need to succeed. We are mission-driven creatives, communicators, strategists and technologists. Part of global consultancy ICF, we're working to improve the world in areas from energy to health to transportation and beyond. From strategy to execution, we create the kind of change that brings you closer to the people you serve: citizens, colleagues, and entire communities.
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