Make sure your resume makes it through AI screening. Most resumes get filtered by AI before a human sees them.
UX Researcher, GREF, Customer Insights
Amazon 🇺🇸 Arlington County, Virginia, United States of America
Drive and implement end-to-end qualitative and quantitative research to shape the global workplace experience for Amazon employees. Collaborate with partners to generate actionable insights that inform workplace programs, services, and communication strategies.
Responsibilities
- Cultivate relationships with key partners to identify learning opportunities
- Design and execute both generative and evaluative research studies
- Engage in strategic discussion with partner teams to ensure research generates actionable findings
- Lead vendor management of outsourced studies
- Conduct and apply research in a global context
Requirements
- Bachelor's degree in HCDE, Human Factors, Cognitive Psychology, or a related field
- 3+ years of experience leading User Research projects with demonstrated impact
- Experience with all aspects of research (study design, recruiting, moderation, analysis, reporting)
- A portfolio that demonstrates past work experience and deliverables
- Experience in vendor management
- 2+ years of quantitative survey design, development, programming, and analysis
Benefits
- Competitive pay
- Sign-on payments
- Restricted stock units (RSUs)
- Comprehensive benefits
- Health insurance
- 401(k) matching
- Paid time off
- Parental leave
Key Skills
About Amazon
Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fa
BEFORE YOU APPLY
Make sure your resume makes it through AI screening Most resumes get filtered by AI before a human sees them.
Drag your resume here
or click to upload
(PDF only, max 20MB)
Upload your resume
Never miss similar opportunities 🔔
Get notified when new ux research jobs that match your preferences become available. Set up personalized job alerts to stay ahead of the competition.