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Senior Product Designer
Diabolocom đ«đ· Paris, France
Design end-to-end features and strategic projects for a B2B SaaS contact center platform, from discovery to production. Collaborate with Product Owners and Engineering teams to evolve the Design System and ensure high usability and accessibility standards.
Responsibilities
- Design end-to-end features and projects
- Translate client needs and market insights into design solutions
- Participate in workshops, user research, and discovery phases
- Contribute to the UI Kit and Design System
Requirements
- 5+ years of experience in product design
- Experience with SaaS B2B products
- Strong UX and UI design skills
- Autonomy in organizing work and managing priorities
- Good communication and collaboration skills
Benefits
- Collaborative work environment
- Hybrid work mode (2-3 days of remote work per week)
- Regular internal events and team-building activities
Key Skills
About Diabolocom
For over 20 years, Diabolocom has been transforming how businesses engage with customers. Our cloud-based Contact Center as a Service (CCaaS) solution, powered by proprietary generative AI, delivers exactly what todayâs customer service and sales teams needâintelligent automation, enhanced reachability, and actionable insights. From real-time call transcription to satisfaction analysis and next-best-action guidance, our AI Assistant seamlessly integrates into every customer interaction, driving faster resolutions. What sets Diabolocom apart is our native AI for CX combined with full telecom services, creating a unique solution for hyper-customized customer interactions and telephony management. By automating the mundane, your teams can focus on what matters: winning customer loyalty and driving growth. We seamlessly integrate with leading CRMs like Salesforce, Oracle, and Microsoft, giving your teams complete visibility into every conversation and enabling you to accelerate busines
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