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The UX Researcher will conduct market and competitor research to analyze user behaviors and pain points while designing intuitive wireframes and prototypes. They will collaborate with cross-functional teams to validate design concepts through testing and data-driven insights.
Responsibilities
- Conduct competitor and market research to understand user behaviors, flows, pain points, and needs
- Analyze existing user interfaces and the design of our current solutions
- Utilize tools like Visily or Figma to create wireframes, prototypes, and mockups
- Develop user personas, customer journey maps, and usability studies to support data-informed decisions
- Collaborate closely with product managers, developers, and designers to ensure seamless user experiences
- Test and validate design concepts through A/B testing, surveys, interviews, and analytics
- Document research findings and present insights to stakeholders
- Stay up to date with industry trends and UX best practices to continually refine our approach
Requirements
- 2+ years of experience in UX research and UI/UX design
- Proficiency in Visily (preferred), Figma, and similar design tools
- Strong knowledge of user-centered design (UCD), usability principles, and accessibility standards
- Experience conducting user interviews, surveys, usability testing, and data analysis
- Ability to translate research insights into actionable recommendations
- Basic understanding of front-end development (HTML, CSS, JavaScript) is a plus
- Familiarity with A/B testing, heatmaps, and analytics tools (e.g., Google Analytics, Hotjar)
- Strong analytical mindset and the ability to make data-driven UX decisions
- Excellent communication and collaboration skills
- Portfolio or case studies showcasing past research and wireframe designs
Benefits
- Remote Work Environment
- Unlimited PTO
- Paid National Holidays
- Company-provided MacBook
- Flexible Independent Contractor Agreement
Key Skills
About Ruby Labs
Ruby Labs is a leading tech company that creates innovative consumer products across the health, education, and entertainment sectors. Our journey began in 2018 in London, UK, as a collaboration between two friends with extensive expertise in business, technology, and marketing. From the start, our vision has been to build a world-class tech company that develops category-leading products used by millions of users worldwide. We aim to create easily accessible platforms that offer engaging and valuable experiences across various aspects of people's lives. Since our launch, we've successfully brought seven consumer products to the global market, each addressing unique needs in health, education, or entertainment.
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