Senior UX Researcher AI

The role involves developing AI-driven research tools and managing a structured research repository to scale UX workflows. Additionally, the researcher will conduct mixed-methods studies and analyze participant data to improve recruitment quality and representation.

Responsibilities

• Developing and evaluating AI-driven research tools
• Analyzing participant data to strengthen recruitment quality
• Building a structured, machine-readable research repository
• Conducting mixed-methods research (including benchmarking and UX measurement)
• Designing evaluation rubrics for AI output quality
• Iterating on tools based on measurable performance criteria, balancing automation with methodological rigor
• Integrating research tooling into the software development lifecycle (SDLC)
• Querying and analyzing the existing participant database (SQL, R, or Python) to identify sampling biases, demographic gaps, and representation issues
• Developing data-driven recruitment strategies that address identified gaps

Requirements

• 5+ years conducting mixed-methods UX research (qualitative and quantitative) in an enterprise product development environment
• Bachelor's degree in a technical or human-centered field (e.g., HCI, Data Science, Information Systems, Computer Science, Psychology) or equivalent practical experience
• Demonstrated ability to navigate complex, ambiguous projects and adapt methods in response to new information or changing conditions
• Experience developing, evaluating, and using AI/LLM-based tools in a research context and think carefully about reliability and failure modes
• Proficiency querying and analyzing large datasets using SQL, R, or Python
• Statistical analysis fluency – ability to select and apply methods appropriate to the data type and report findings with confidence
• Survey and screener design with attention to sampling validity; proficient in Qualtrics
• Experience building or contributing to research repositories, taxonomies, or knowledge management systems
• Strong understanding of research ethics, particularly participant privacy, data handling, and bias mitigation

Benefits

• Comprehensive medical, dental, and vision coverage
• Flexible Spending Account - healthcare and dependent care
• Health Savings Account - high deductible medical plan
• Retirement 401(k) with employer match
• Paid time off and holidays
• Paid parental leave plans for all new parents
• Leave benefits including disability, paid family medical leave, and paid military leave
• Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!

Key Skills