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Senior UX Designer

Children's Wisconsin 🇺🇸 Milwaukee, Wisconsin, United States of America

Onsite $80,000 - $110,000 Full-time Senior

Lead user research and experience design for pediatric digital products by conducting interviews, usability testing, and contextual inquiries. Create personas, journey maps, and wireframes while collaborating with cross-functional teams to improve patient satisfaction and clinical workflows.

Responsibilities

  • Conduct digital research with patients, families, and clinical staff
  • Convert research findings into personas, journey maps, and service blueprints
  • Develop wireframes, high-fidelity mockups, and interface prototypes
  • Design intuitive, emotionally supportive digital experiences across web, mobile, and hospital systems
  • Collaborate with product managers, developers, UX strategists, and clinical leaders to define requirements and align on priorities

Requirements

  • Bachelor's Degree in Software Development, Web Design & Development, Computer Programming, IT, or related discipline
  • 5+ years of UX design experience
  • Experience with Figma, Sketch, or similar design tools
  • Strong understanding of accessibility, inclusive design, and trauma-informed design principles
  • Empathy, curiosity, and a passion for improving the healthcare experience for children and families

Benefits

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and reward for outstanding performance

Key Skills

UX design User research Personas Journey mapping Service blueprinting Wireframing Prototyping Figma Sketch Accessibility design Inclusive design Trauma-informed design Communication Collaboration Empathy

About Children's Wisconsin

Children’s Wisconsin is the region’s only independent health care system dedicated solely to the health and well-being of children. We offer a wide range of care and support for children of all ages. Our services include medical care, dental care, child and family counseling, foster care, adoption, social services, child advocacy and injury prevention.

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