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Senior UX Designer, Multi-channel Commerce and Fulfillment
Amazon 🇺🇸 Seattle, Washington, United States of America
The Senior UX Designer will drive the design strategy and implementation of user journeys for Amazon's multi-channel commerce and fulfillment tools. They will collaborate with cross-functional teams to simplify complex supply-chain processes into intuitive, data-driven merchant experiences.
Responsibilities
- Develop personas, customer journey maps, and conceptual diagrams to understand and advocate for merchant needs
- Partner closely with product and design teams across Amazon to develop high-value use cases and design requirements
- Collaborate with Product Management to identify opportunities and drive strategic product decisions
- Design information architecture, user interface, and interaction flows while contributing to strategic decisions around product definitions and roadmaps
Requirements
- 7+ years of design experience
- Online portfolio or samples of work on resume, demonstrating experience creating great end-to-end, user-centered design solutions and patterns
- Experience designing and prototyping with tools such as Figma, Adobe Creative Cloud, or similar
- Experience delivering design solutions for projects of large scope and complexity
Benefits
- Comprehensive health insurance
- 401(k) matching
- Paid time off
- Parental leave
- Flexible Spending Accounts
- Adoption and Surrogacy Reimbursement coverage
- EAP
- Mental Health Support
- Medical Advice Line
Key Skills
About Amazon
Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fa
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