Principal Product Designer

The Principal Product Designer will lead the design vision for next-generation CRM and marketing technology experiences, crafting intuitive and human-centered solutions. They will collaborate across disciplines to integrate AI-powered features and ensure design excellence from concept through launch.

Responsibilities

• Design world-class AI-powered experiences that delight advertisers, sellers, and marketers, bringing clarity, trust, and joy to complex workflows while driving positive impact for users and society
• Own the design vision for a product area, deeply understanding user needs and behaviors to craft intuitive, elegant solutions that simplify CRM and marketing journeys
• Lead end-to-end design execution, from concept to launch, ensuring every detail reflects craft, quality, and a human-centered approach
• Navigate ambiguity with creativity, finding innovative paths to deliver impactful experiences quickly and iteratively, even when roadblocks arise
• Set the bar for design excellence, championing usability, accessibility, and visual polish while inspiring the team to push boundaries
• Thrive in a fast-paced, design-driven environment, where experimentation and bold ideas shape the future of marketing technology
• Leverage data and research to inform design decisions, partnering with PMs and researchers to define success metrics, run experiments, and iterate based on insights
• Collaborate across disciplines: engineering, product, sales, and other designers, to create cohesive, consumer-grade experiences that feel effortless and empowering
• Explore future-state experiences powered by AI, including conversational interfaces, predictive insights, and personalized workflows that transform how businesses connect and grow

Requirements

• Master's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 6+ years experience working in product or service design
• Bachelor's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 8+ years experience working in product or service design
• Equivalent experience (e.g., demonstrated experience working in product or service design or using design thinking to solve problems)
• A portfolio or work samples that demonstrate experience designing world class consumer products from vision through launch

Benefits

• Opportunity to work on next-generation CRM and Marketing technology experiences
• Collaborative and dynamic work environment
• Professional development and growth opportunities
• Diverse and inclusive workplace
• Flexible work arrangements (4 days a week in office)
• Access to cutting-edge technology and tools
• Competitive salary and benefits package

Key Skills