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Principal UX Designer

Cochlear 🇧🇪 Mechelen, Belgium

Hybrid Full-time Senior

Lead UX strategy and design quality across the Audiology portfolio by providing hands-on delivery and influencing cross-functional teams. Ensure coherent, evidence-based, and compliant end-to-end experiences for clinicians, recipients, and partners.

Responsibilities

  • Deliver high-quality design on critical workstreams to support teams already delivering against roadmap
  • Translate complex workflows and constraints into clear, usable design solutions
  • Provide craft leadership and quality oversight
  • Define, uphold, and evolve UX standards across the Audiology portfolio and practice
  • Step into complex or high-risk workstreams to clarify experience intent, unblock teams, and make trade-offs visible early
  • Lead through influence, example, and hands-on contribution rather than people management

Requirements

  • 8+ years of experience in UX, Product, or Service Design within complex digital or enterprise environments
  • 5+ years of operating as a senior individual contributor shaping high-impact initiatives
  • Exceptional visual communication, storytelling, and presentation skills
  • Strong UX strategy and end-to-end service design capability within complex systems
  • Proven experience influencing cross-functional and senior stakeholders without formal authority
  • Strong research and data literacy, with the ability to synthesise qualitative and quantitative insight

Benefits

  • An attractive remuneration package and flexible extra-legal benefits
  • An extensive onboarding and training program
  • An enjoyable work environment with attention to life-work balance and homeworking
  • A stimulating environment with growth opportunities and opportunity to meet multi-disciplinary colleagues across the globe

Key Skills

UX design Service design End-to-end service design Complex systems Visual communication Storytelling Presentation skills UX strategy Cross-functional collaboration Stakeholder management Research and data literacy Qualitative and quantitative insight Design quality User-centered design Agile Scrum Design thinking User research Usability testing A/B testing Prototyping Wireframing Design systems Figma Sketch Adobe XD Photoshop Illustrator InVision Framer

About Cochlear

Hear now. And always As the global leader in implantable hearing solutions, at Cochlear (ASX: COH) we are committed to our mission to help people hear and be heard. Our story started more than four decades ago when Professor Graeme Clark pioneered the world's first multi-channel cochlear implant and created an entirely new treatment for hearing loss. Since our formation in 1981, we continue Professor Clark’s work to help people with moderate to profound hearing loss experience a life full of hearing. We have provided more than 650,000 implantable devices. Each recipient helps form a global community of millions, through families, friends, colleagues, teachers and more. And they’re not just connected to their own community — each shares a link with each other and to Professor Clark’s childhood desire to help people hear. We aim to give people the best lifelong hearing experience and access to innovative future technologies. We understand the privilege of connecting people to a

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