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Staff Product Designer, Product Infrastructure
Valon Tech 🇺🇸 New York, New York, United States of America
Lead the end-to-end design of foundational platform capabilities and reusable patterns to enhance usability across the organization. Partner with cross-functional stakeholders to drive product strategy and deliver generalized tools that solve complex user needs.
Responsibilities
- Lead end-to-end design of foundational platform capabilities, reusable patterns, and our design system, enhancing usability and accelerating product development across the organization
- Contribute to product strategy, bringing a strong user-centered perspective and helping the team identify the most important initiatives to work on and why
- Drive deep user understanding through quantitative and qualitative research—serving the needs of mortgage servicing operators, deployment strategists, and technical teams alike
- Partner closely with cross-functional partners and other internal product teams to identify shared requirements and deliver generalized tools and systems that solve for broad use cases, reduce redundancy, and promote consistency
- Mentor designers and cross-functional partners, fostering a culture of collaboration and continuously raising the bar for product quality and craft
Requirements
- 3+ years of product design experience, preferably in a D2C fintech environment
- A portfolio showcasing strong design fundamentals, systems thinking, and a user-centered approach to solving complex problems
- Track record of shipping and iterating on end-to-end product experiences, from concept to launch and beyond
- Ability to navigate ambiguity with confidence, bringing clarity and structure to evolving product spaces
- Excellent communication and organizational skills, with a collaborative mindset and attention to detail
Benefits
- Competitive salary with a meaningful stake in the company via equity, and 401k plan
- Comprehensive medical, dental, & vision benefits
- Commuter benefits: pre-tax deductions for public transportation, rideshare services, and parking expenses
- Generous time off: flexible paid time off, sick days, and 11 company holidays
- Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid
Key Skills
About Valon Tech
Valon: the AI-native operating system for mortgage servicing. Building a better foundation for the American Dream. A New Foundation for Complex, Regulated Workflows Mortgage servicing is core infrastructure for the U.S. economy, underpinning the American Dream of owning a home, yet it relies on software that pre-dates the creation of the internet. Valon built a system of record that unifies workflows, data, and money movement into a single, coherent platform. The result is software that scales with complexity instead of collapsing under it. There are $100B+ in mortgages on the platform. $230M raised to date. And ValonOS has 3x lower servicing cost with +30% higher customer satisfaction (compared to industry averages). If you’re energized by solving the hardest problems, moving fast without breaking trust, and finding joy in cracking what others will not touch, come work at Valon.
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