UX Researcher I

The researcher will plan and execute user research projects across design, product, and engineering teams to generate actionable insights. They will also facilitate workshops and create tools like personas and experience maps to guide product design decisions.

Responsibilities

• Work cross-functionally across design, product management, engineering, and marketing to understand gaps and needs, and plan and execute user research that generates useful insights
• Develop an informed view of customers and end users and their experiences
• Help product design, engineering, and business teams explore new opportunities, evaluate current products, and further unlock the potential of existing software and app-based experiences
• Organize and execute research projects using a variety of lab-based and field research methods, with an emphasis on evaluative studies such as usability tests, concept validation, and iterative product assessments
• Facilitate workshops and moderate user research / evaluation, particularly hands-on testing of software and app prototypes

Requirements

• Experience in human factors, cognitive psychology, human-computer interaction, user experience design, or a related field
• 2 years of relevant work experience in user research and usability testing
• Demonstrated communication and presentation skills, with the ability to clearly convey complex insights to non-technical stakeholders
• Proven ability to collaborate effectively across teams and functions
• Experience conducting evaluative research for software or digital products using a variety of methods, and interpreting findings through the lens of UX, HCI, and social science

Benefits

• Opportunity to directly impact products and user experiences sold to millions of homes worldwide
• Play a key role in driving a world where people are healthy, happy, safe, and secure
• Collaborate with high-performing, cross-functional teams in an intellectually stimulating environment
• Gain broad, hands-on experience across product development, design, 3D printing, engineering, and manufacturing

Key Skills