UX Designer

The UX Designer will own the end-to-end user experience across the product suite, collaborating with Product and Engineering to deliver intuitive, scalable design solutions. Responsibilities include conducting user research, creating interaction models, and validating designs through usability testing to ensure high-impact product outcomes.

Responsibilities

• Act as a core owner of UX across ETB's full product suite, partnering closely with Product and Engineering to deliver cohesive design solutions
• Collaborate day-to-day with Product Managers and Engineering leads to translate complex requirements into intuitive, user-centered experiences
• Plan and conduct end-to-end user research, including interviews, discovery sessions, and workflow analysis
• Create and maintain user journeys, task flows, interaction models, and information architecture that support consistency across ETB's integrated product ecosystem
• Design clear, usable, and accessible interfaces across all ETB products, balancing usability, efficiency, and visual clarity

Requirements

• Seasoned UX practitioner with strong end-to-end experience owning UX across complex, multi-product SaaS platforms
• Demonstrated self-starter mentality with the ability to work independently
• Strong sense of ownership and accountability, with comfort making decisions, prioritizing work, and advocating for users
• Deep understanding of user-centered and human-centered design principles
• Proficiency with UX design and prototyping tools, including Figma
• Ability to collaborate effectively with engineering teams, with working familiarity across ETB's technology stack

Key Skills