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The UX Researcher will support the planning and execution of qualitative and quantitative research activities to inform product design. They will collaborate with cross-functional teams to synthesize findings into actionable insights and maintain research documentation.
Responsibilities
- Support the planning and execution of qualitative and quantitative user research activities, including interviews, usability testing, surveys, and contextual inquiry
- Collaborate with a senior researcher and cross-functional team members to translate research goals into actionable plans
- Synthesize research findings into clear insights, artifacts, and recommendations that inform product and design decisions
- Assist in developing research deliverables such as research plans, discussion guides, reports, and presentations
- Contribute to building and maintaining research repositories, documentation, and processes to scale research across teams
Requirements
- Must be able to obtain and maintain a Public Trust Clearance
- A bachelor's degree in any field, or equivalent work experience and certifications
- Approximately two (2) years of professional experience in Information Technology, focusing on user experience research or related work within product development teams
- Foundational experience conducting user research and applying a range of research methods
- Ability to synthesize research data into clear, actionable insights
- Familiarity with accessibility standards (e.g., WCAG, Section 508) and inclusive research practices
Benefits
- Competitive salary
- Opportunity to earn annual bonus
- Medical/dental/vision benefits
- PTO
- Company paid life insurance
- Generous 401k match program
- Wellness benefits
- Comprehensive employee discount program
Key Skills
About Pluribus Digital
We build modern digital products for public service missions. The government is changing how missions are achieved and need the capacity to make those changes. We directly impact the mission with hands-on delivery of government services in the form of great digital products.
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