UX Writer, AI

The UX Writer will define best practices for AI-powered products and oversee language strategy across the product suite. They will collaborate with cross-functional teams including designers, engineers, and AI researchers to shape intuitive user experiences.

Responsibilities

• Contribute to overall product strategy around Figma’s offerings
• Define best practices for writing in AI-powered products, from prompting to interaction patterns
• Partner closely with product designers, product managers, product marketing managers, engineers, applied scientists, AI researchers, and fellow UX writers
• Oversee language across a broad product suite, building taxonomies, glossaries, and other artifacts for both human and agentic ingestion
• Measure and evaluate the quality of AI-generated language
• Create, collaborate, and iterate on the user experience
• Help deliver and refine clear storytelling around product needs and opportunities

Requirements

• 5+ years of experience crafting simple, intuitive language solutions for complex user experiences
• Proficient in collaborating in both design and technical environments, like Figma and GitHub
• Skilled at developing systems-oriented, cohesive product narratives that reach beyond strings
• Fluent in the behavior and architecture of modern AI products and how they are built
• Effectively partners with cross-functional teams and leadership to drive aligned outcomes

Benefits

• Equity to employees
• Competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement
• Sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles

Key Skills