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Senior Product Designer
Intercom đŽđŞ Dublin, Ireland
You will own the end-to-end design for high-impact product areas, defining new interaction patterns for AI-powered tools. You will work closely with engineers and product managers to deliver high-quality solutions while maintaining design standards.
Responsibilities
- Owning end-to-end design for high-impact product areas from concept to execution
- Defining new interaction patterns and design paradigms for Fin, our automation, and AI-powered tools
- Sketching, prototyping, and testing ideas at different fidelities to validate decisions
Requirements
- Experience shipping complex, high-quality software products
- Designs for multiple surfacesâdesktop, mobile, chat interfaces, AI first and emerging experiences
- Balances speed and detail
- Thinks end-to-endâfrom big-picture systems thinking to the smallest interaction detail
- Understands engineering and can build prototypes to communicate ideas
Benefits
- Competitive salary and equity
- Flexible paid time off policy
- Pension scheme and comprehensive health and dental insurance
- Paid maternity and paternity leave
- Cycle-to-Work Scheme and secure bike storage
Key Skills
About Intercom
Weâre Intercom â the AI customer service company helping businesses deliver incredible customer experiences at scale. Our platform combines Fin, the #1 AI Agent for customer service, with our next-generation Helpdesk, a modern workspace that gives support teams the power, speed and intelligence they need.
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