Make sure your resume makes it through AI screening. Most resumes get filtered by AI before a human sees them.
Product Designer (UI/UX)
Keywords Studios 🇮🇳 Pune, Pune City Subdistrict, India
You will lead the end-to-end design lifecycle for Helpshift's AI-first support platform, translating complex workflows into intuitive user experiences. You will also collaborate cross-functionally to define product outcomes and mentor junior designers to elevate the team's overall craft.
Responsibilities
- Drive the full design lifecycle: discovery → IA → flows → wireframes → prototypes → polished UI
- Translate business and product goals into clear, actionable design direction and thoughtful user experiences
- Collaborate cross-functionally with Product and Engineering to define user-centered outcomes, prioritize scope, and build iterative solutions
- Lead problem framing, ideation, and concept development to simplify complex workflows
- Conduct and synthesize user research (interviews, usability tests, behavioral insights) to validate decisions
- Elevate UX quality by contributing to design critiques, mentoring peers, and shaping Helpshift’s design culture
- Guide, support, and mentor junior designers, helping them improve their craft, decision-making, and overall impact
Requirements
- 3+ years of experience in UX/Product Design, HCI, or related fields
- A strong portfolio showcasing end-to-end design process and clear problem solving
- Depth in core design fundamentals: interaction design, IA, UX writing basics, visual hierarchy, and accessibility
- Proficiency in research methods such as discovery interviews, usability studies, and data-driven iteration
- Strong mastery of design tools, especially Figma
- Excellent communication and storytelling skills, with the ability to align and influence cross-functional partners
- Degree in Design, HCI, Computer Science, or related fields is a plus
Benefits
- Hybrid setup
- Worker's insurance
- Paid Time Offs
- Other employee benefits to be discussed by our Talent Acquisition team in India
Key Skills
About Keywords Studios
We work behind the scenes with game developers, publishers, and entertainment companies to bring their ideas to life and keep them running smoothly. From game development and art production to audio services, localization, game testing, community support, and marketing, we’re the partner you call when you need extra hands (or brains). We are 13,000 people worldwide. Tech-savvy, AI-aware, and deeply invested in R&D. We’re adaptable, collaborative, and used to plugging into diverse teams and pipelines. Many of us grew up with games, animation, and film. We’re fans first, and that shows in how we work: with care, respect, accessibility, and safety in mind. Whether it’s building innovative experiences, meeting tight deadlines, or preserving creative vision across every language and culture, our services and proprietary tools integrate seamlessly with your team at any stage of the product life cycle. We don’t always make the headlines, but we help others get there. Among our clients: T
BEFORE YOU APPLY
Make sure your resume makes it through AI screening Most resumes get filtered by AI before a human sees them.
Drag your resume here
or click to upload
(PDF only, max 20MB)
Upload your resume
Never miss similar opportunities 🔔
Get notified when new product design jobs that match your preferences become available. Set up personalized job alerts to stay ahead of the competition.