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You will own the design vision for mission-critical supply chain systems, including WMS and TMS platforms, to create intuitive experiences for warehouse operators. This involves conducting user research, creating complex workflows, and collaborating with engineering teams to ensure operational excellence.
Responsibilities
- Own the design vision for mission-critical supply chain systems while being part of a collaborative design team
- Design intuitive experiences for WMS, TMS, and warehouse operational tools used by thousands of operators daily
- Create workflows for complex operations like receiving, putaway, picking, packing, shipping, and inventory management
- Design for diverse user contexts: handheld scanners, desktop workstations, tablets on forklifts
- Optimize interfaces for speed and accuracy in time-sensitive, high-volume operational environments
- Conduct user research with warehouse operators, drivers, and supply chain coordinators to deeply understand their workflows
- Translate operational complexity into compelling design narratives that get engineering teams excited to build
- Present design rationale that connects user pain points to business impact and operational efficiency
- Leverage AI design tools for quick prototyping and design exploration to accelerate velocity
- Create high-fidelity prototypes that validate concepts before engineering investment
- Iterate based on usability testing and operational feedback from real warehouse environments
Requirements
- 5+ years of product design experience with at least 2 years designing complex B2B or operational software
- B2B design fluency - Deep understanding of designing for professional users in workflow-heavy environments
- Complex system design - Experience designing for multi-step workflows, exception handling, and data-heavy interfaces
- User research skills - Proven ability to conduct field research, usability testing, and translate insights into design
- Modern design tools - Advanced proficiency in Figma, including prototyping and component libraries
Benefits
- Equal opportunity employer
- Value diversity at our company
- Do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
Key Skills
About Stord
Stord is the leading commerce enablement platform that powers seamless checkout and delivery experiences for brands across all channels. Stord partners with hundreds of brands to grow revenue, reduce operational expenses, and delight shoppers – Stord manages over $5B+ of commerce annually. With Stord, brands can increase cart conversion, improve unit economics, and drive customer loyalty. Stord’s end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order. Hundreds of brands, such as AG1, Native, Tula, and American Giant, trust Stord to make their supply chains a competitive advantage. Stord is headquartered in Atlanta, Georgia with managed centers across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, and Salesforce Ventures
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