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UX Researcher
Magpie Health Analytics 🇺🇸 Baltimore, Maryland, United States of America
The UX/UI Researcher will plan and conduct user research, including interviews and usability testing, to improve government digital experiences. They will collaborate with cross-functional teams to translate research findings into actionable recommendations for accessibility and usability.
Responsibilities
- Plan and conduct user research for government websites, including interviews, surveys, usability testing, and journey mapping
- Develop user personas, user flows, and journey maps for key audiences such as researchers and public users
- Evaluate existing websites and digital products to identify usability issues, navigation challenges, content gaps, and friction points
- Analyze qualitative and quantitative user data, including behavioral analytics, survey responses, and testing results, to generate insights and recommendations
- Partner with UX/UI designers, developers, and content strategists to inform wireframes, prototypes, page layouts, and interaction patterns
Requirements
- Bachelor’s degree in User Experience, Psychology, Education, Information Science, Communications, or a closely related field
- Minimum 4 years of professional experience in UX research
- Demonstrated experience with mixed-method research approaches, including user interviews, surveys, usability testing, and journey mapping
- Experience translating research findings into practical recommendations for website structure, navigation, interface design, and content presentation
- Knowledge of accessibility, inclusive design principles, and usability best practices for public-facing websites
- Strong written and verbal communication skills, with the ability to present findings clearly to diverse audiences
Key Skills
About Magpie Health Analytics
Magpie provides healthcare organizations with products and services that create actionable insights for data-driven decisions. This includes: - Tools to improve risk adjustment performance - Insights to enhance quality and outcomes - Solutions to advance value-based care - Analytics to drive program performance Magpie is recognized for its expertise in risk adjustment, quality measures, healthcare data, and technologies such as SAS, Python, and Spark. If you need help to reach your analytic objectives, our trusted advisors are here to work with you.
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